Customer Service: Telephone Etiquette Level 2
Latest Updated 2024 | 2 Courses Premium Bundle + 2 PDF Certificates | Instant Access |24/7 Live Support |Lifetime Access
Wise Campus
Summary
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
Add to basket or enquire
Overview
Customer Service: Customer Service Course Online
Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone.
This Customer Service Course teaches all the aspects of phone etiquette and using proper phone language. The Customer Service: Customer Service Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Customer Service Course. Through the Customer Service Course, handling rude or angry callers. Moreover, Customer Service Course describes handling interoffice calls and voicemail messages. This Customer Service Course is helpful for correcting poor telephone etiquette and wrapping up.
Enrol this Customer Service: Customer Service Course to empower your skills and expertise!
Learning Outcomes of Customer Service: Customer Service Course
After completing this Customer Service: Customer Service Course, you will be able to:
- Understand various aspects of phone etiquette via Customer Service Course.
- This Customer Service Course describes how to use proper phone language.
- Customer Service Course explains how to handle inbound and outbound calls.
- You can learn how to eliminate phone distractions through the Customer Service Course.
- Know how to handle rude or angry callers and much more with the help of this Customer Service Course.
Main Course: Telephone-Etiquette Course
Free Courses are including with this Customer Service: Customer Service Course
- Close Protection Course, We Offer a free Customer Service Course
Special Offers of this Customer Service: Customer Service Course
- This Customer Service Course includes a FREE PDF Certificate.
- Lifetime access to this Customer Service Course
- Instant access to this Customer Service Course
- Get FREE Tutor Support to this Customer Service Course
Curriculum
Course media
Description
Customer Service: Customer Service Course Online
Giving students a solid understanding of the foundations of first-rate customer service is the aim of the Customer Service: Customer Service course. This customer service course provides guidance on how to resolve complaints, win back customers, and deal with challenging circumstances. By enrolling in this Customer Service: Customer Service course, you will also learn how to control your stress when dealing with difficult clients. After completing the Customer Service: Customer Service course, you'll know more about how to effectively communicate with clients and comprehend their needs.
Telephone-Etiquette Course Certificate
You will instantly obtain a Customer Service certificate from Reed after finishing the Customer Service Course.
Who is this course for?
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course is perfect for students, business experts or stay-at-home parents.
Requirements
Customer Service: Customer Service Course Online
To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements.
- To join in our Customer Service: Customer Service Course, you must have a strong command of the English language.
- To successfully complete our Customer Service: Customer Service Course, you must be vivacious and self driven.
- To complete our Customer Service: Customer Service Course, you must have a basic understanding of computers.
- A minimum age limit of 15 is required to enrol in this Customer Service: Customer Service Course.
Career path
Customer Service: Customer Service Course Online
After completing this Customer Service: Customer Service Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.